Anonymous
map-marker Los Angeles, California

Good app

I put my ss security number in wrong so it locked me out I cant get in to request a cash advance I need to get help ASAP
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User's recommendation: Make sure u enter everything correctly

Tarik T Thx

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Verified Buyer

No answer

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Genius - No answer
No answer 29min I need a refund for an unknown transaction that came to my account last night. REFUND MY $150
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Loss:
$150

Preferred solution: Full refund

George T Ewi

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to talk to a human

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Genius - Need to talk to a human
Just want to know if it works for people with head injuries. I have used it for 3 days and it doesnt seem to be working. I am more fuzzy.
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Preferred solution: Apology

User's recommendation: May work for you

Michael L Yki

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Verified Reviewer

Account

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Phone call always goes to voicemail!!! Plus it's some woman who gives her name which is not discernable! Also, she doesn't even mention anything about being part of Genius!!! I'm going to have to close my bank account because you greedy con-artists won't let me cancel my subscription!!! You just stole another $40 dollars from me today!!! I pray that God will judge you for your wicked injustice!!
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Loss:
$145

Preferred solution: Full refund

Monique M Eam

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Verified Reviewer

Withdrawal of funds

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I get charged for the subscription for this Genius Albert but everytime i try to withdraw funds it says connection lost or transfer not available..what is it the issue?? On my end I'm not benefitting whatsover and its not okay.
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Preferred solution: Full refund

User's recommendation: Make sure to update information consistently

Patrice M Mll

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Verified Reviewer

Questions regarding payments

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I was charged an astronomical amount for their services 2 months in a row and now I can't get a hold of anyone to discuss this issue with
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Loss:
$400
Cons:
  • Issue bot being resolved or being able to speak with someone

Preferred solution: Full refund

User's recommendation: At this point I would not recommend

Brian M Phu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Taking money out of my acct after I've closed my acct over & over

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I've closed my acct over & over & you guys keep taking money our if our acct what you can do is STOP taking it out this is *** DO NOT sign up to this co. They will screw u, I haven't got one penny from them & they still keep taking my money RUN FIND A DIFF CO.BEWARENEWARE
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Loss:
$24

Preferred solution: Full refund

User's recommendation: BEWARE!! DO NOT USE

Reggie R Ssf

Changing email and phone number

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Im in need to talk to someone about trying to change my information. I dont have access to my old email or my old phone number. I keep trying to get into my account but know one will help me . I feel lost.
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Preferred solution: My information changed

User's recommendation: Don’t lose your phone

lindsay r Dsr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Transfer savings to bank and close account

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I CANNOT TRANSFER MY SAVINGS BALANCE TO MY BANK SO I CAN CLOSE THIS ACCOUNT! I KEEP GETTING CHARGED. THERE IS NO WAY TO CONTACT ANYONE.
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Loss:
$100

Preferred solution: Transfer my savings balance to my bank and CLOSE MY ACCOUNT

User's recommendation: AVOID AT ALL COSTS!

Pedro V Svz

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Verified Reviewer
| map-marker Washington, District Of Columbia

Need assistance

I need to verify my identity for get my saving from rainy days y protect my account and check my credit score
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Sam C Rtt

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Verified Reviewer

I canceled my subscription last year, and you guys are still charging me

I would like my money back because I do not even use Albert. Why am I paying for it? I canceled it at the beginning of last year, so how was this still an issue? If you would just give me the $30 refund for the last time you made me pay for it and refund me in this time that would be much appreciated.
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Loss:
$30

Preferred solution: Full refund

abbas m Tcl

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Verified Reviewer

First time

Need the name of your second program for older over 65 I need info please make it hard I need the 7 minutes memory fir Fir the senior citizens I
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User's recommendation: Yes if. I know what is

Yolanda B Ace

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Verified Reviewer

Cancel

I canceled three months ago and they continue to take 14.99 out my account scam scammers scam scammers scam scammers scam scammer scammers scam
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Loss:
$40

Preferred solution: Cancel account

User's recommendation: Scammers

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Disinformation: Russian and Chinese trolls among us

Jun 16, 2022

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Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

Anonymous
map-marker Louisville, Kentucky

Did not get access

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I ordered this within the past hour and was told I would get access within 15 minutes. I do not have access
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User's recommendation: NOTHING WAS RESOLVED!!!

Debbie T Tdz

I want to cancel my account

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The company do not answer the phone when trying to resolve an issue with them they don't want to give refunds they have been taking money out of my bank account for a long time they are not trust worthy in my opinion
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Preferred solution: Full refund

User's recommendation: Do not have anything to do with this so called company

Anonymous
map-marker Chesapeake, Virginia

My account is suspended

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Nothing was done to help. The app is still taking money from me each month. I cant get into the app to do anything.
View full review

User's recommendation: Check it out for yourself

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