Genius Phone Numbers and Emails

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  • (513) 436-4879
    DMCA Inquiries

Genius Emails:

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General Info
DMCA Inquiries, Privacy Inquiries
Advertising Inquiries, Press Inquiries
Artist Relations
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Contact Information

Genius Website:

Genius Help Center:

Corporate Office Address:

Genius Media Group, Inc.
92 3rd St
Brooklyn, New York 11231
United States

Genius Rating Based on 10 Reviews

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Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Product or Service Quality

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Rating trend

Summary of Genius Customer Service Calls

00:04 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Genius?

Account Question:

  • “My Albert account won't work”
  • “Can't get into an account”
  • “No longer want membership can't afford it”

Request for Information Question:

  • “I was told to call for verification”
  • “Need help login”
  • “Need help founding my dog”

Payments and Charges Question:

  • “Dispute charge”
  • “Set up direct deposit”
  • “They charged me for something I don't even know. They took $24.99.”

Product/ Service Question:

  • “I can't access my l Albert geniusapp it's not allowing me to it says I have to be attempts and then it still won't let me get in there”
  • “Can't withdraw from account and want to close”
  • “Loan not going through”

Return/ Replace Question:

  • “Return”
  • “Need to get a replaceme t phone”

Activation/ Cancellation Question:

  • “I wish to unsubscribe”

Employment Question:

  • “Employment”

Website/ Application Question:

  • “Cannot access the website”

Other Question:

  • “Albert app”
  • “Can't verify my identity on Albert”
  • “Need to verify booking for hotel”

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