Contact Genius Customer Service
Genius Phone Numbers and Emails
Legal:
-
(513) 436-4879DMCA Inquiries
Genius Emails:
Events/ Guest Relations
General Info
Legal
DMCA Inquiries, Privacy Inquiries
Contact Information
Genius Website:
Genius Help Center:
Corporate Office Address:
Genius Media Group, Inc.
92 3rd St
Brooklyn,
New York
11231
United States
Summary of Genius Customer Service Calls
186
TOTAL
CALLS
CALLS
00:04
AVG CALL
DURATION
DURATION
1%
ISSUE
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Genius?
Account Question:
- “My Albert account won't work”
- “Can't get into an account”
- “No longer want membership can't afford it”
Request for Information Question:
- “I was told to call for verification”
- “Need help login”
- “Need help founding my dog”
Payments and Charges Question:
- “Dispute charge”
- “Set up direct deposit”
- “They charged me for something I don't even know. They took $24.99.”
Product/ Service Question:
- “I can't access my l Albert geniusapp it's not allowing me to it says I have to be attempts and then it still won't let me get in there”
- “Can't withdraw from account and want to close”
- “Loan not going through”
Return/ Replace Question:
- “Return”
- “Need to get a replaceme t phone”
Activation/ Cancellation Question:
- “I wish to unsubscribe”
Employment Question:
- “Employment”
Website/ Application Question:
- “Cannot access the website”
Other Question:
- “Albert app”
- “Can't verify my identity on Albert”
- “Need to verify booking for hotel”
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